Refund / Returns Policy
At this time, we do not provide refunds, exchanges, or returns for items purchased. We acknowledge that some purchases may be 'blind buys,' and we want to clarify that we do not offer refunds solely based on personal fragrance preferences.
If, by any chance, you have received an incorrect item in your order, please reach out to us with a photograph of the order you received. We maintain detailed records of every order to ensure accuracy, and in such cases, we will promptly send out the correct items.
Your satisfaction is important to us, and we are committed to resolving any errors or issues related to your order. Please contact our customer support team if you have any questions or concerns.
We typically process and ship orders within 2 business days from the date of purchase. However, please note that if your order includes body butters, an additional 2 days may be required to accommodate the production of these specific items.